Specialist Care for
Serious Illness.
Serious Illness.
Specialist Care for Serious Illness.
In your own home.
PalCare is a palliative care practice serving the greater Cape Town area. We provide expert symptom management, health optimization, advance care planning, and family support — alongside your existing medical team.
The medical system is focused on fighting your disease.
But who is focused on you?
An Extra Layer of Specialist Support.
When you are living with a serious illness, appointments multiply, information becomes overwhelming, and the future feels uncertain. You may experience the loss of independence. You may be worried about becoming a burden. And you may find that no one on your medical team has time for the conversations that matter most.
PalCare works alongside your existing doctors and specialists. We provide the additional layer of support that focuses entirely on your comfort, your dignity, and your choices. We aim to bridge the gap between medical treatment and the patient’s core values that should determine their treatment options.
Symptom Management
Symptom Management
We specialise in managing pain, breathlessness, nausea, fatigue, and other symptoms that affect the activities of daily life. Effective symptom control is the foundation of everything else we do.
Your Choices, Respected
Your Choices, Respected
We help you understand your options clearly and make decisions that reflect your values — not just your diagnosis. Advance care planning is a central part of our work.
Support for Your Family
Support for Your Family
Serious illness affects the whole family. We work with your loved ones to provide practical guidance, clear information, and support throughout the process.
Continuity of Care
Continuity of Care
From your first consultation through every stage of your illness — including bereavement support for your family — our team provides consistent, reliable care.
Accredited Practitioners.
A Practice Built Around You.
Our team has worked with hundreds of patients and families facing exactly what you are facing. We understand the clinical complexity, the difficult decisions, and the practical demands that come with a life-limiting diagnosis.
We are not afraid of the hard conversations. We have them every day — with honesty, with care, and with respect for the person in front of us.
Getting Started is Straightforward.
1.
Get A Referral
Contact your primary physician and healthcare providers to find out if you or your loved one are ready for palliative care. Your doctor will listen to your situation and explain how we may be able to help. There is no commitment required at this stage.
2.
We Assess and
Plan Together
Once your doctor has referred you or your loved one to us, our team meets with you and your family to understand your symptoms, your priorities, and your wishes. We develop a care plan that is built around your priorities.
3.
Ongoing Care
at Home
We provide regular home visits, telephone support, and coordination with your other medical specialists.
What is Palliative Care?
Palliative care is specialised medical care for people living with serious illness. It focuses on providing relief from symptoms, pain, and the stress that serious illness creates — for both the patient and the family.
It is not about giving up on treatment. Palliative care can be provided at any age, at any stage of illness, and alongside curative treatments. Many patients receive palliative care for months or years before the end of life.
The word “palliate” comes from the Latin pallium — to cloak, to cover. We provide a layer of support, comfort, and care that the standard medical system is not designed to offer.
Who benefits? Anyone living with a serious, life-limiting illness — including cancer, heart failure, chronic lung disease, kidney disease, neurological conditions, and frailty in older age. If you are unsure whether palliative care is appropriate, our short questionnaire can help.
What Our Patients and Families Say
“I wanted to express my deep and heartfelt gratitude to the Palcare team who took time to understand my gran and offered all the support we could have asked for. You made us feel extraordinarily supported in preparation for the passing of our loved one. While it came sooner than we expected, their ability to guide and arrange everything necessary allowed our family to process the grief. They treated my gran with the utmost dignity and care and it was such a blessing having them on our team while we worked through this difficult time. Truly people that live their passion and it shows in went inaction. Thank you from our entire family!”
“Baie baie dankie vir die hulp, omgee, empatie en simpatie gedurende my man se siekte. Jul was die beste. Dankie dat julle my gehelp het om hom gemaklik en pyn vry te hou. Dankie dat dit nooit te veel moeite was as ek julle nodig gehad het. Dankie dat julle my vertroos het in die moeilike tyd. Dit was nie maklik nie. Ek het geweet ek het net die beste span gehad. Julle was omgee dokters tot op die laaste. Ek het nie woorde vir alles wat julle gedoen het. Net DANKIE. Mag julle pad vorentoe geseënd wees. Dat julle met liefde omring sal wees terwyl julle ander versorg. My hart is stukkend maar ek weet ek het die beste rondom my gehad en hy het nie meer pyn nie. Baie Baie dankie.”
“The Palcare staff were god sent angels! I will forever be grateful for what they did for us, especially my dad ❤️”
Good Palliative Care Makes a Measurable Difference.
Research consistently shows that patients who receive specialist palliative care report better symptom control, greater satisfaction with their care, and more time spent at home rather than in hospital. Their families report feeling better informed and better supported.
Without this support, symptoms often go unmanaged. Families are left to make urgent decisions without guidance. The final chapter of a life is shaped by crisis rather than by choice.
You have the opportunity to choose a different path.
